Frequently Asked Questions

Where do I find a size chart?

Our size guide is listed in each item description, as well as in the pictures.  Please review sizes for each style of shirt prior to ordering.

Where is my order?  Shipping Times?

Our standard processing time for orders is 7-14 business days due to the handmade nature of our items.  This timeline ensures the delivery of high-quality products that will undoubtedly meet your expectations. We ship Monday through Friday, excluding holidays.

If you live in or near the Muskegon Michigan area you may choose the Pick-up option. We will contact you to notify you of the pick-up location of OUR choosing. Standard procession time of 7-14 business days still applies. 

How Can I track my order?

You will receive a confirmation email containing tracking information.  Please allow 48-72 hours for the tracking status to update.  You may also access your account to view order details and track your package.

Please note, that after your order has been dispatched, Rescued Grace is not responsible for any loss or damage to your package.  Any delays or issues that may arise with your package after it has been sent- including the rare case of your package not arriving- are out of our control.  In the event of such an occurrence, please contact the shipping service and provide them with the tracking number that was provided to you upon sending the package.

Can you do custom orders?

We would love to work with you on your custom orders.  Please send us a direct message so we can begin the process.